IT’s New Window of Opportunity to Tackle These Top Priorities
It really is important initiatives in the months and decades forward seem a lot like they did pre-pandemic. Protected IT data and techniques, act as a strategic advisor to the business, accelerate IT digital transformation, are among the major ones.
The difference, on the other hand, in 2021 and further than is that the timelines are accelerated and IT by itself has a distinctive window of chance to get matters finished.
That’s in accordance to a new study and CIO Agenda report by The Hackett Team, dependent on a study of CIOs and other IT leaders from roughly 300 business organizations.

Graphic: Elnur – stock.adobe.com
The report identifies ten important concerns for IT organizations right now, centering all around 4 rising business themes: individuals, risk, value, and digital acceleration. The problem for IT organizations will be just how to execute on so many essential priorities at the exact time.
Just as in previous decades, the to start with important IT initiative right now is to protected IT data and techniques, in accordance to the report. That’s even more essential this calendar year simply because the risk is greater than at any time with a vastly expanded distant workforce.
“Protection is No. 1,” explained Richard Pastore, senior director for IT Research and a co-author of the report. “It really is table stakes. We are unable to do nearly anything if we really don’t make positive we have the security in spot for mounting threats.”

Richard Pastore
That’s particularly legitimate when corporate data is flowing from the protected office environment to so many diverse property networks and computers.
The second important IT initiative right now, in accordance to the report, is for IT to act as a strategic partner of the business. That’s not nearly anything that is new, in accordance to Christopher Important, director of the IT Govt Advisory application and a further co-author of the report.

Christopher Important
“IT organizations have been aspiring to that for a lengthy time,” he explained. The pandemic and write-up-pandemic era has opened that chance for IT. Past calendar year IT acted as the heroes, enabling technology-led responses to the pandemic these types of as enabling distant workers, automating procedures, and placing up chatbots. That will only keep on in the existing calendar year.
For instance, 63% of these surveyed explained they have initiatives for this calendar year similar to greater visibility and access to data from source chains and operations to make more quickly decisions and maximize business agility.
“In the previous, IT has experienced to foist by itself on to business stakeholders,” explained Pastore. “This disruption of the pandemic created 2021 as a calendar year of adaptation and experimentation for organizations, particularly in the industries wherever the planet was turned upside down … IT now has an opening. Instead than possessing to thrust, they are being pulled into this job of strategic advisor.”
This is the minute that IT has been waiting for as the tables have turned. Now IT wants to be positive they are completely ready to grab that chance.
“If they skip this chance or they screw it up simply because they’re just not responsive or they’re not agile plenty of, or they are merely acting as gatekeepers and not advisors, then they’ve squandered a golden chance,” Pastore explained.
Next on the list of IT important concerns is aligning capabilities and expertise with modifying business wants. The Hackett Team report notes that the pandemic has normalized a distant workforce, and that is provided many CIOs with a little something new — authorization to seek the services of expertise from wherever it takes place to be. The shift to distant do the job is placing a greater concentration on collaboration tools to support make sure efficiency and what The Hackett Team phone calls “innovate-from-property” capabilities. In addition, there is certainly a greater have to have for course of action automation to reduce handbook dependencies. The study uncovered that 73% of organizations cite this as a important initiative for this calendar year.
Rounding out the major five on the Hackett Team list are No. four, cultivate a shopper-centric, progressive IT society and No. 5, accelerate IT digital transformation.
The Hackett Team report notes that inside of the digital transformation acceleration a important space is very likely to be migration to cloud-dependent programs to maximize resiliency and far better-allow distant do the job. A complete twenty five% development is anticipated in this space. IT will also have to have to concentration its efforts inward to implement digital transformation to its have procedures and operations.
All of these major five important IT concerns are major priorities, and they will support allow IT organizations to achieve the following five on the list, in accordance to Important.
The second fifty percent of the list is as follows:
- Boost IT value-performance
- Boost IT agility
- Modernize IT application platforms
- Improve deployment of IT sources across the organization
- Decrease/prevent technology complexity
All these modifications and initiatives will be occurring in an environment that is even now undergoing transform and disruption. Of the study respondents, forty one% explained they anticipate business circumstances will stabilize by Q2 2021, but 36% explained it will get lengthier.
IT organizations’ accomplishment in these important initiatives will be calculated on a few of KPIs, in accordance to Pastore. 1st, as the firm pursues a number of transform initiatives, has it also remained steady and taken care of continuity for the calendar year. Next, how has it progressed on its business transformation.
“All those are the two matters that IT definitely has to concentration its sights on,” he explained. “What has to occur for IT to triumph in these concentration locations?”
For more on IT business concerns, go through these:
eight Do the job From Dwelling Encounters We Didn’t Assume Past Yr
ten Very hot IT Work Capabilities for 2021
CIOs Brace for 2021: A Bumpy Experience With Plenty of Option
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Jessica Davis is a Senior Editor at InformationWeek. She addresses business IT management, professions, synthetic intelligence, data and analytics, and business program. She has spent a career covering the intersection of business and technology. Stick to her on twitter: … Watch Full Bio
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