The London Stock Trade Group explained on Thursday it was investigating a lengthy outage at its newly-obtained Refinitiv market place info device.
The outage at Refinitiv’s Eikon system for market place rates started close to 0730 GMT. Subscribers who depend on its info for buying and selling currencies and other belongings, explained on Twitter they have been unable to accessibility rates.
“We’re knowledgeable of an difficulty disrupting our provider to buyers,” LSEG explained in a statement.
“We are currently investigating the induce of the difficulty and performing tricky to solve the difficulty. We apologise to buyers for the disruption.”
LSEG accomplished its US$27 billion buy of Refinitiv on January 29. Analysts experienced previously expressed fears past thirty day period that integration costs will be heavier and go over a lengthier period of time than experienced been predicted.
Its shares have fallen 20 per cent so far this calendar year.