Intermountain Healthcare relies on virtual hiring to fill CIO role

Intermountain Health care will be onboarding a new CIO at the finish of this thirty day period, generating him the first senior executive to be employed virtually by the health care group.

Ryan Smith will acquire around for longtime Intermountain Health care CIO Marc Probst, who introduced his retirement before this 12 months, just before the COVID-19 outbreak and the mandates for nonessential personnel to function from household. With distant function in whole swing, Dan Liljenquist, senior vice president and main approach officer at Intermountain, reported the health care process had to count exclusively on virtual hiring to decide on its new health care CIO.

Smith is a regarded entity to the health care group. He served in IT leadership roles at Intermountain for 19 a long time from 1994 to 2013. But the hiring group felt his five a long time as CIO at Banner Health in Phoenix and, a lot more recently, his two a long time as senior vice president at Health Catalyst, an analytics application and companies company in Salt Lake City, most effective organized him for the place.

Smith will commence his new part June 29 the exact same way he was employed: virtually. Smith reported the virtual hiring approach has been “pretty various” from the conventional recruiting approach he’s employed to.

“Typically, you would fly in for your on-internet site job interview with key executives in a official location,” he reported. “It’s a odd sensation to place on a whole suit, dress shirt and tie to only wander to a further area in your household for an interview in which you are the only 1 physically in the area.”

Onboarding a CIO throughout a crisis

But going by way of the virtual hiring approach had its advantages for Smith. It designed him understand the relevance of movie conferencing technological know-how — both equally the criticality of it managing smoothly and the new issues it presented these kinds of as generating sure the history is correct for the assembly.

Soon-to-be Intermountain Healthcare CIO Ryan SmithRyan Smith

And, Smith reported, with every single job interview he grew a lot more cozy with the virtual hiring approach.

“Coming out of just about every spherical of virtual interviews, I was amazed at just how a lot a lot more cozy and down to earth the discussions felt,” he reported. “There are definitely some advantages to this type of interviewing, though also posing some new issues.”

Liljenquist reported the Intermountain Health care hiring group employed technological know-how to find and job interview finalists for the CIO part, even when it came down to closing selection.

It’s a odd sensation to place on a whole suit, dress shirt and tie to only wander to a further area in your household.
Ryan SmithIncoming CIO, Intermountain Health care

“All of us know Zoom and Webex and Microsoft Groups greater than we ever considered we would,” he reported.

Liljenquist reported Smith will be utilizing those people exact same resources to join to and direct his group. Although Smith reported it will be various starting his new part remotely, he sees his present interactions with group customers from his time at Intermountain as an benefit. He’s also organizing for a distant commence as CIO to occur with issues, precisely with “rounding,” in which he would ordinarily meet with providers and discuss in man or woman what technological know-how is performing and what wants to strengthen.

As aspect of the closing selection for the new CIO, Liljenquist reported Intermountain necessary Smith and other finalists to give a virtual presentation on what overall health IT would search like submit-COVID-19.

Intermountain Healthcare senior vice president and chief strategy officer Dan LiljenquistDan Liljenquist

In his presentation, Smith reported he focused on new realities the health care sector will encounter in the coming months, these kinds of as reductions in clinical treatment, the continuation of distant function, improves in electronic anticipations from people and improves in merger and acquisition exercise throughout the sector.

“We talked about advised methods for major the IT group in addressing this new usual, entailing business alignment and partnership, innovation, accountability, transparency, buyer concentration and fiscal duty,” Smith reported.

In a news release, Intermountain Health care reported Smith will direct the treatment transformation facts systems group, though partnering with other folks to “put into practice innovative electronic, data and technological know-how platforms and solutions” that align with the organization’s strategic aims.

“You can find under no circumstances been a time in our sector when there’s been these kinds of a great dependency on the IT organization’s skill to be flexible, to rapidly innovate and to travel final results in quick durations of time,” Smith reported. “I imagine most of the options I had in intellect coming into this option are nonetheless applicable, but the priorities may perhaps want to shift offered the nature of the natural environment we find ourselves in.”