Creating A Chatbot to Benefit your Business

Creating a chatbot will depend on what you will want to do with the chatbot you create. There are various types of chatbots and each one will be built differently. Knowing which one you want, will help you in the building process. Here are the chatbots you will consider:

• Intelligent. These are bots that will understand regular language. Typically, these are called agents. You will use these bots to answer questions on web pages. For instance, if you have a lot of people that ask the same question, you can put an agent in place that will answer the questions that anyone has. You can also program this kind of bot to book meetings. These bots are perfect because they do not have to have a dialogue. Examples of intelligent bots include Siri and Alexa.
• Application bots. These bots are a mix of scripted and intelligent bots. These … Read More