Microsoft acquisition of Metaswitch aimed at carrier UCaaS

Microsoft plans to obtain Metaswitch Networks and supply its business communication providers to carriers by means of Microsoft Azure. The announcement came considerably less than a thirty day period immediately after Microsoft finished the obtain of Affirmed Networks, which formulated virtualized community software package that Microsoft will use as the infrastructure for Metaswitch items.

Microsoft announced the Metaswitch offer this week. The business did not present economic particulars or disclose when it anticipated to entire the transaction.

Metaswitch presents what the marketplace calls unified communications as a support. In general, UCaaS companies will run their software package in their data centers or 3rd parties’, which include cloud companies AWS, Google Cloud and Microsoft Azure.

Metaswitch presents telephony and crew collaboration, and audio, movie and net conferencing utilised by enterprises and speak to centers. Its opponents consist of Netrio, Cisco and FreeSwitch.

The Microsoft acquisition of Affirmed Networks — finished on April 23 — gave the cloud company an Developed Packet Main. An EPC is a essential technology for cloud companies that want to supply their data centers as a platform for carriers’ providers, this kind of as UCaaS.

An EPC is necessary since it can be a framework for giving converged voice and data on carriers’ 4G Prolonged-Term Evolution networks. In the upcoming, EPC will become the underpinning for 5G networks.

Microsoft is not the only cloud company increasing its platform’s abilities for carriers. AWS and Google are also on the similar route.

Microsoft and the other cloud companies want to get the job done with carriers since the latter is the major channel for enterprise communication customers. “MetaSwitch has hundreds of carrier companions that are now opportunity channels for Microsoft,” said Irwin Lazar, an analyst at Nemertes Investigation.

Metaswitch has hundreds of carrier companions that are now opportunity channels for Microsoft.
Irwin LazarAnalyst, Nemertes Investigation

Microsoft could get its Groups collaboration software package into that channel by melding it with Metaswitch, Lazar said. Cisco is executing a identical system by rolling its Groups competitor, Webex, into the Broadsoft UCaaS solution. Cisco acquired Broadsoft in 2018.

Metaswitch would also plug a gap in Microsoft’s business communications portfolio. At the time the Microsoft acquisition is entire, it will have Metaswitch’s communication platform for speak to centers.

Even so, Metaswitch’s speak to center portfolio could location Microsoft in level of competition with companions AudioCodes, Oracle and Ribbon Communications.

“I assume Microsoft will not do nearly anything to jeopardize husband or wife relationships,” Lazar said. “But it will have to commit some time guaranteeing that it isn’t going to request to choose business away from its companions.”